Frequently asked questions
Everything about getting alerted when Star Cineplex tickets drop.
How do I get alerted when Star Cineplex tickets go on sale?
Pick your movie on CineAlert BD, choose the cinema and date you want, and select how you'd like to be alerted — email, WhatsApp, or phone call. We watch Star Cineplex every minute and notify you the moment tickets for that movie become bookable.
Can I get a notification for a movie that hasn't released yet?
Yes — that's exactly what CineAlert BD is for. Search for an upcoming title (like a movie still marked 'coming soon'), set your alert, and we'll watch for the first moment its tickets appear on Star Cineplex.
Is CineAlert BD free?
Email alerts are completely free. WhatsApp and phone-call alerts are paid (a small one-time fee per alert) because they cost us money to send and are far harder to miss.
How fast will I be notified?
We check Star Cineplex roughly every minute. When your movie's tickets go live, your alert is sent within about a minute — fast enough to beat the rush on popular releases.
Which Star Cineplex locations are supported?
All of them — Bashundhara (BSC), SKS Tower Mohakhali, Shimanto Dhanmondi, Sony Square Mirpur, Uttara Centrepoint, Chattogram, Narayanganj and more. You choose the exact location you want when setting an alert.
What happens after I pay for a WhatsApp or call alert?
Your alert is saved to your account and goes live immediately. You can see all your active and past alerts in your profile, and you only pay once per alert.
Do I need to create an account?
Yes — a quick account (email/password or Google) lets us save your alerts and contact details so you never have to re-enter them. You can fill in your alert first and we'll keep your details while you log in.
Is CineAlert BD affiliated with Star Cineplex?
No. CineAlert BD is an independent service that helps fans catch ticket releases. We are not affiliated with or endorsed by Star Cineplex.